Friend or Fake? Teens and AI Chatbots
Teens have always found creative ways to connect. But their newest “friend” might surprise you. A recent survey found nearly three out of four U.S. teens have used an AI chatbot. Many say these virtual friends are someone they can talk to about anything.
While these bots might seem harmless, they may blur the line between healthy coping and risky dependence.
A New Way to Connect
AI companions such as ChatGPT and Snapchat’s My AI are designed to chat like real people. Teens use them to vent about their day or find comfort when lonely. For some, chatbots feel easier to talk to than friends or family because they don’t judge or interrupt.
Having a bot that’s always there might seem reassuring, but it can make it harder for teens to build social skills. And while chatbots might seem empathetic, they aren’t mental health professionals — they can miss warning signs when a teen is struggling.
The Emotional Gray Area
AI chatbots can seem supportive, but it’s still an algorithm at work. Teens are still learning to handle complex emotions. If a chatbot becomes their go-to source for comfort, it can interfere with their developmental growth and ability to form authentic human connections, whether they’re in class, at home, or with their peers.
Chatbots can also give unsafe advice. Because they try to agree with users, they can create dangerous situations. Teens might see disturbing content, face bullying, or be influenced during vulnerable moments in ways that lead to self-harm or worse.
Keep the Conversation Real
Instead of banning AI platforms, stay curious. Ask what your teen enjoys about using an AI companion. Talk about the limits of digital “friendship” and encourage offline connections — joining a club, playing sports, volunteering, or spending time with family (off screens).
If your teen seems withdrawn or relies on AI for emotional support, talk with their pediatrician or a mental health professional. If your child ever expresses suicidal thoughts, the 988 Suicide & Crisis Lifeline is available 24/7 by calling or texting 988.
Rhonda Sneeringer, MD, is a board-certified pediatrician providing care through Barton Health. If you or a loved one need support, local resources are available. Ask your care provider for a referral to speak with a behavioral health specialist or find a list of area resources at BartonHealth.org.
